The Senior Account Representative Team Lead is responsible for initial and on-going training for Business Office personnel. Performs monthly quality audits using multiple applications to ensure appropriate protocol is followed and report the results. Aids in the development and implementation of departmental policies and procedures. Serves as Team Lead on issues/problems directly related to the resolution of a patient account. Monitors departmental processes and system changes to ensure daily, weekly and monthly departmental performance standards are met. Identifies areas of deficiency, advises, and makes recommendations to supervisor for process improvement. Acts in leadership capacity in the absence of direct supervisor.
Job Title: Senior Account Representative
Clinic Location: Pearland Administrative Office Building
Department: Central Business Office
Job Type: Full Time
Salary Range: $48,755 – $60,237 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)
Required: High School diploma or GED from an accredited program
Preferred: Some college or training in Business or Healthcare related field. Physician or ASC Medical Billing and
Coding certificate; Medical Office Assistant etc.
Required: Five years’ experience in medical/healthcare field performing business office functions.
Preferred: Six to eight years’ experience in a medical business office environment or Ambulatory Care Center.
Lead or supervisory experience.
Required: Intermediate proficiency: Windows operating system, Microsoft Excel and Word, Internet. Alpha/Num Forms Entry. Good writing skills. Detailed knowledge of health insurance.
Preferred: EPIC Experience. Advanced Excel proficiency
Required: Excellent interpersonal communication skills and strong written and verbal communication skills for staff and patient interactions.
Preferred: Two years of quality auditing or training within the medical/ healthcare industry.
Working Environment: Office
Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.
Why Kelsey-Seybold Clinic?
- Medical, Vision, and Dental
- Tuition Reimbursement
- Company Matching 401K
- Employee Reward and Recognition Program
- Paid time off for vacation, sick, and holidays
- Employee Assistance Program
- Continuing Medical Education allowance