Kelsey-Seybold Clinic

Responsibilities

The position is responsible for the initial and ongoing education and training, including competency assessments, of Phlebotomy staff (aka Patient Service Technicians) and others that may be assigned or identified. The PST Training Coordinator will create and maintain training curriculum, develop, and maintain training and competency checklists and workflows on phlebotomy and phlebotomy related tasks (i.e., waived testing, specimen processing, etc.) required by current policy and procedures.   This position will periodically travel to assigned locations for onsite review and any required retraining of PST staff.

 

Job Title: Patient Service Technician Training Coordinator

Location: Main Campus

Department: Lab Services

Job Type: Full Time 

Salary Range: $ $45,657 – $56,413 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

 

Qualifications

Education

Required: High School Diploma or Ged

 

Associate degree in Business/Science or 3 years relevant experience may substitute for degree.

Preferred: Certified by American Society for Clinical Pathology or equivalent

Experience

Required: 5 years of phlebotomy/processing experience in a patient service center, clinic, or hospital setting 

 

and 3 of those years as a lead/trainer.

Preferred: 2 years of waived testing experience in a clinical or laboratory setting.

License(s)

Required: Basic Life Support/CPR certification

 

Valid driver’s license 

 

Certificate of completion from an accredited

 

Phlebotomy program or 3 additional years of directly related experience as a phlebotomist (8 total)  may 

 

substitute for accredited phlebotomy program.

 

Certified Phlebotomist or Certified/Registered Medical Assistant

Preferred: Member of an accredited phlebotomy National organization

Special Skills

Required: Those hired into this position must complete the KSC review/skill validation program within 90 days 

 

of hire. 

 

Able to use related equipment.   

 

Experience with computers and Windows-based software. 

 

Ability to practice good customer service principles and practices

Preferred: Bi-lingual or multi-lingual 

 

Ability to use Microsoft software applications including Word and Excel. 

 

Knowledge of electronic medical record systems. 

 

Prior EPIC experience

Other 

Required: Effective leadership skills:

 

Ability to speak, write and understand English.

 

Ability to work independently or in a team environment.

 

Ability to deliver organized and concise presentations tailored to audience 

 

Reliable transportation

 

Knowledge of quality control, quality assurance principles and proficiency testing procedures

 

Excellent customer service skills, business etiquette, able to adhere to professional standards

 

Flexibility to work overtime as needed

Preferred: Bi-lingual

 

Working Environment: Medical Clinic

 

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals.  Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties.  Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner.  Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares. 

 

Why Kelsey-Seybold Clinic?

  • Medical, Vision, and Dental
  • Tuition Reimbursement
  • Company Matching 401K
  • Employee Reward and Recognition Program
  • Paid time off for vacation, sick, and holidays
  • Employee Assistance Program
  • Continuing Medical Education allowance

 

Patient Service Technician Training Coordinator

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